Stories

Making support easier to reach.

Different partners. One purpose: make support easier to reach and help organizations improve how they serve people. These stories explain the need, our role, and what was reported.

Federal Government - Access

Make care easier to reach.

Veterans Affairs / National

H1S contributed to research on barriers faced by veterans experiencing homelessness. In 30 cities, trained actors tested access to services, and teams received feedback to improve how they responded.

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Local Government - Access

A text points the way to warmth.

DC Human Services

DC Human Services used H1S emergency alerts to connect residents with shelter and transportation information during extreme weather. DC reported that hypothermia deaths fell 78% during the supported period.

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Local Nonprofit - Access

Stayed connected with bulk texting.

Dreamers & Achievers

Dreamers & Achievers used H1S to stay connected with its community and learn about unmet needs. The partner reported follow-ups growing from 60 to 1,400 people and funding growing 5x during the supported period.

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National Nonprofit - Access

Turn a food check-in into connection

Feeding America

H1S supported Charleston VA’s Feeding America pilot with check-ins, outreach, and reporting. The published case study reports 95% less time spent on reporting, freeing staff for direct service while helping veterans connect with food and other support.

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National Nonprofit - Access

Make the first step simpler.

Second Harvest Asia

Second Harvest Asia partnered with H1S to help a food bank in Japan move from manual recipient checks to immediate online validation, according to founder Charles McJilton.

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