Collect feedback
Hear what worked and what did not, from people who opted in.
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Hope1Source Check-ins
Reach people. Follow through.
Outreach, feedback, and practical support help partners understand needs and improve services. People choose to take part.
Already a partner? Log in. Hope with Love is the 501(c)(3).
What changed
Understand barriersMake care easier to reach.
H1S co-authored a three-year quality improvement initiative with the VA in 30 communities that helped identify and improve access to care.
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Share useful informationA text points the way to warmth.
DC Human Services used H1S hypothermia alerts to share shelter and transport details. Hypothermia deaths fell 78% during the supported period.
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Keep listeningStayed connected with bulk texting.
Dreamers & Achievers used H1S to gather feedback. It reported follow-ups growing from 60 to 1,400 people and 5x funding growth during the supported period.
Read the story| Measure | Before | After |
|---|---|---|
| Budget with assets | $110,000 | $560,000 |
| Feedback collected | 25 people | 2,268 people |
| Experience follow-ups | 60 people | 1,400 people |
| Clients served | 53 people | 882 people |
| Staff employed | 3 people | 9 people |
HopeOneSource tells me what I need to know, including health and unmet needs. It is a very valuable tool.
What partners use
Stay connected
Stay in touch with the people you serve, plus volunteers and staff.
Play this filmShare your services
Tell people who opted in where help is.
Play this filmCollect with less busy work
Gather what you need from the people you serve.
Play this filmSee unmet needs
A report for the team that follows up.
Play this filmPractical support for your team
H1S combines outreach tools with technical assistance for frontline service organizations. We help partners listen to the people they serve and use that feedback to improve services.
People guide the work. Our approach to automation keeps people involved in understanding information and deciding what happens next.
How we support partners · Our approach to human-led automation
A simpler check-in at a food bank
Second Harvest Asia’s founder described how H1S helped a food bank in Japan replace manual recipient checks with immediate online validation.
Bring this to your program
Outreach, check-ins, and a note to partnerships.